Warning: Math Ahead

When I was in tenth grade, I wrote of a feud between the Scalene Triangle Family and the Equilateral Triangle Family. They were arguing over who had the biggest angle. I wrote this not in an English class, but in a Geometry class. I was undone by math. I was never great at it, but once math moved from two apples plus two bananas equals four pieces of fruit, I felt betrayed because I could no longer see what math was doing. This is ironic because I can read a story or a poem and I almost never take things literally, yet in math, I wanted the literal. Once I could no longer touch math with my hands, it disappeared (and don't even get me started on the insanity that are imaginary numbers). Yet I can out-metaphor anyone in writing. It's interesting to be overskilled in the same general idea in one application and woefully underskilled in a different application.

Today, I observed a colleague as part of our Peer Review mentoring program. She was teaching her first developmental English class. This is the class where students end up who are at lower than 8th grade reading level. This is the class where the students have many more problems than just low reading skills. This is the class where the students are terrified of school. They've been called stupid. They've long ago given up on school as a place for growth. Watching my colleague teach this group today, I realized part of why I love teaching at the developmental level. I love language so much, and even though I don't always convince all of them to feel the same way, I want the students to leave the class not hating sentences and books. I want them to feel like freedom is in those paragraphs, not prison. I wish there had been a math class for me with a teacher like that -- someone who loved math so much that she or he couldn't stand the fact that there were people with math anxiety out there, people who didn't see the beauty in the language of integers. And that teacher had the patience and huge heart to sit with all of us who didn't understand until we at least no longer cried. I watched these developmental students stare at the blank computer screen, frozen. Most of them were trying to do what was assigned. I could empathize with this.

I have many new responsibilities this year at work, and one of them seems to involve statistics and spreadsheets and some strange thing called a Pearson coefficient. There are people on campus here who live in the buildings of the Highly Paid who generate this data and distribute it and then require us to analyze it, make predictions, and make action plans based on numbers that I don't know how to read. I've had trouble sleeping this week, waking up in the middle of the night worrying that I'm going to make an arithmetic error (which I always do) that will somehow negate my program. I worry that my inability to make sense of numbers will adversely affect my program. If people believe so much in the data and I make an incorrect data calculation (which I always do) then what? I feel my chest contract, my stomach shut down. I printed out fifteen pages of Excel spreadsheet data on my program -- coefficients, (what really IS that?) graphs, pie charts, areas in red ink that tell me this is BAD data. Areas in green ink that tell me this is GOOD data. It has been sending me back to middle school. I look at it and I freeze. I do not know how to move.

I want to shout, "Look at all these letters from students! Look at how many have gotten into MFA programs! Look at how many have softened their hearts!" But I can't measure that last one, and it's the most important.

I walked across the quad yesterday to the math and science building. It's a scary place, filled with skulls, cadavers, labs full of chemicals, poison symbols on doors, and way way too many graphing calculators. It smells like formaldehyde. Math faculty live on the lower level and science faculty live on the upper level. Alright, I said to myself. I am 43 years old. There are at least seven faculty members who are my friends and who happen to teach math. Alright. I will slay this math demon. So I went to talk to one of them and felt the tears. Good lord, did I mention I'm 43 years old? I am terrified of math. I didn't know how deep the fear ran. I went to the faculty member who teaches developmental math. He and his wife are friends of mine. She owns one of my favorite coffee shops and she also is afraid of math, so I thought he would be safe. He can obviously talk to non-math people.

"Just call me and I'll come to your office and I'll help you build a spreadsheet," he said, as if I just asked him to do the easiest thing on the planet.

"Doesn't that terrify you?"

He laughed. "Piece of cake."

"OK, but is this a big deal? I don't even know how to ask the questions. I don't know what I'm supposed to do."

"Piece of cake."

"What the hell is a Pearson coefficient?"

"What was yours?"

".73."

"That's good."

"But what is it?"

"It doesn't matter."

"But they talk about it a lot."

"They do. Don't worry."

"Really?"

"Call me."

Another student was waiting outside his office, book clutched to her chest. She went into his office, next to the Dr. Spock cardboard cut out and the poster "Math is Power." I have a similar poster about stories, and my cardboard cut out is of Johnny Depp. I slept better last night, though I still haven't figured out how to turn in my report with my synthesized data. I tried to fill in my average class size, which is below the college's required program average class size of 15, yet all my program's classes are capped at 15 because we have to read 50 pages of student writing and, gosh, we just can't use a scantron like some fields which Shall Not Be Named. It's bad that my class size is below 15 (yes, even though the caps are 15, so to get an average class size of 15, we'd have to have no drops, no withdrawals, and no failing grades. Even I can do that math.)

I tried to type in the number of my average class size that the Highly Paid Numbers People gave me of 13.2. The form turned red. NOT A VALID INTEGER, it said. Fine then. You gave me the number. If that's not valid, I'll round up because UP is positive and DOWN is negative. 14 is better than 13. An academic year average of 14, with class capacities of only 15, tell me that we ROCK. Maybe I should finish this on Monday when I'm not yelling at a form.

What does this have to do with teaching writing? I have absolutely no idea. How does this strengthen my program? I have no idea. How does this help me cultivate greater empathy in my students and a deeper respect for their own narratives and those of others? I have no idea. I'll fill out my form. It doesn't matter.

But maybe math could be an ally. One person's change affects all those around her. One person's deepening compassion affects his community. I think that's called geometric progression. I'm probably wrong about that. But I'm not wrong in believing that it matters.

I Remember When

Please watch the video above before reading any farther. :-) Mr. Neil Diamond and the unbelievable Barbra Streisand. Take a breath. Remember the 70s fondly. If it made you cry, that's OK. It makes me cry every time I hear it. This time, it made me cry to watch it because of the relationship I saw on stage between the performers. (I know they were performing, but that's fine.)

Writers. Pay attention. This song is a novel. Each character reveals something about the other character through his and her own lines. Each part in this duet enhances the other, and together, we get the whole story of the relationship. There's more sexual and emotional tension between those two on that stage than in many contemporary novels. Yes, the lyrics are melodramatic and probably wouldn't work in a novel verbatim, but look again at the video. The backstory is standing behind each of them. It's the backstory that is not directly revealed that is propelling the narrative of the song. It's the backstory that makes them three, not two, dimensional characters. And it's the multilayered conflict in each character that draws the emotion out of the reader. The specific details of the relationship ground the listener in that song. We don't hear "It makes me so sad that we're breaking up." We get the list of what we'll miss when the relationship is over, the list of what the relationship taught  us, and then we get the image that's the title of the song -- "you don't bring me flowers anymore." This image touches each listener who's been in a relationship that slowly begins to transition apart. The action is a negative (not bringing as opposed to bringing). The line speaks of the absence of everything. This is why the song still holds power.

In my classes' writing I see lots of actual sex. Lots of violence. Lots of intrigue and espionage and snarky banter. Lots of convoluted plots. Medieval settings. Torture chambers. Alternate realities and crazy space robots. My intellect might be excited by it for a minute, but I'll forget it soon enough.

What I don't see enough of, and students, if you're reading, I'm begging you, make me feel something ... let me see actual people (or space robots) actually losing something that matters to both of them. No one wins. No one loses. They both are scarred and changed. You don't have to crush a skull with an anvil to make a reader care. Sneak in underneath the reader's armor with actual emotion and they won't know what hit them.

When I read a book where the characters actually make me feel something, I will remember them forever. The most recent book to do this for me was Boy's Life by Robert R McCammon. It had been a long time since a book got me like they used to when I was the age when Barbra and Neil were singing to one another. And it felt. So. Good. Felt. I didn't think -- wow, what a genius plot. Wow, what a complicated world. What fascinating aerospace details. I felt like a human, not a downloader of information when I finished Boy's Life. I felt real. And after I finished crying when that book was over, I was so grateful to Mr. McCammon for giving it all to the story so that readers could feel something authentic. It's harder to do than to create a sterile world or a space robot. It means you have to risk feeling something to write something that evokes emotion. You have to risk vulnerability and ridicule for standing without your masks. But when you read an author who risks it all, you take that story into your cells. You hold it and make it yours. It lives and lives and lives. If you want to write about space robots, make them feel something. And then take something away from them and watch them struggle. Break their little robot hearts again and again and again.

Writers. Give me that. Readers. Demand that. All the information in the world will never evoke a tear, never open a single heart. When information makes you sad it's because of the story you attach to the data, not the data. Writers. Go under the facts. Under the conventions. Under the structure and find the quivering chrysalis of possibility.

Write from there. And remember to breathe.

Home Improvement Part 3: In Which Laraine Marvels at How Much Fur Cats Make

It all started with knobs. We were wandering through Cost Plus one afternoon and they had drawers of funky knobs for drawers. I thought - hey! A home improvement project I (read: Keith) can do all by myself (himself). I bought funky knobs and Keith put them on the two bedroom closets that had vintage 1970s handles. Then, the upstairs bedroom screen had to get fixed. The cats had, over the seven years I've been here, been diligently trying to make their way out of the well-furnished and well-stocked Plato's Cave that has been their home. True Value Hardware rescreened it and suddenly the floodgates opened. This is not my house anymore. Since I do live here, the next right thing to do was to make it my house again.

Everyone is gone now. The men with tools that make lots of noise. Their coolers of water and sandwiches. Their paint-stained radio tuned to classic rock. It's just me and the cats and we're trying hard to figure out who we are in this space.

Did you know that when these amazing men with tools come and lay down flooring, they actually vacuum and clean the cement floor underneath? They even shop-vacced in the walls between the baseboards. Even the walls!! Now, the cats make fur tumbleweeds every day. Sometimes they even play with them like balls of yarn. I can pick them up and put them in the garbage (the fur, not the cats) and the floor is clean. The fur to make a thousand cats must have been in that old carpet. When they pulled out the refrigerator to lay the floor, the cardboard it rolled over collected enough fur for six coats. How do they make that much fur? Maybe the purring is actually a machine generating fur. 

I've always moved like this. I seem to not be doing much of anything (sometimes for years) and then all of a sudden the earth opens up and I completely step out of everything I used to be and move into something new in a matter of weeks. A big explosion of fire like a volcano eruption after years of simmering under the surface. I've always worked this way. Quiet, quiet, quiet ... Ka-BOW!

I'm turning 43 on Friday. Last night I went for a walk in the dark. The Milky Way painted the sky a haze. Bats darted against the street lights and bullfrogs sang by the Hassayampa Golf Course. I remembered how my dad taught me to ride a bike in the parking lot of Idlewild Elementary School in Charlotte. I had training wheels on the bike and then I had his hands on the frame and then he let go, but I didn't know it because he kept moving beside the bike. I was riding on my own, but I thought I was supported. When he stopped and I rode on my own there was a moment of terror when I thought I'd fall, but I didn't. My father is long dead. My mother lives in Phoenix. But they always run beside me, whether I'm reflooring the house, walking through Vancouver, or writing alone in the library. They gave me a foundation. Real wood. Solid structure. A safe place to sleep. And because of that, I know how to make places like that for myself.

This year I am writing a different sort of fiction. I'm moving into a different place with my art and with my teaching. My house has space. The wind blows from front to back through the new security doors. It will not blow me over. It will not chase me out. I know how to stand solid. I know how to ride, and I know how to breathe.

Creating a life is like creating a novel. At first, the Polaroid image is just an impression. Then, we add details. People. Things. Experiences. And over time, the concrete images emerge. The story of a life. Sometimes it seems like there's nothing in the picture and then when we blink, the entire photo has emerged.

Front garden (we're trying sunflowers!)

New security door on front

Backyard garden

New security door - backyard

front door/living room - oak lamin

living room

living room & giant cat tree

Dining Room (such that it is)

Entry way to hall

Kitchen

kitchen floor

upstairs bathroom (towel is wet, not stained!)

new vinyl for upstairs bathroom

Home Remodeling Part 2: In which Laraine lauds the work of professionals

More than a few times, when I tell people I'm a writer or a writing teacher, I'll hear "I always wanted to write a book," or "I'm going to take a few weeks off work and write my story," or some semblance of that comment. I usually smile, but I'm gritting my teeth inside. Not because they want to write or tell their stories, but because they don't understand that there's a serious amount of work, craft, skill, and talent involved in writing. Yes, you might can sit down and write 10,000 words in a weekend, but that's not where it ends. That's not even close to the end. I say it every semester: You've got to respect the art. Respect the writing.

This is true with home improvement projects as well. Yes, Home Depot has the same supplies as the professionals. Yes, I can buy them cheaper there. Yes, I can watch a few do-it-yourself videos on YouTube and think that I am certainly capable of doing that. But the wealth of what I don't know because it's not what I do is stunning. This home improvement project had a variety of problems that aren't apparently uncommon, but would have stopped me from finishing, or at least finishing correctly. I will spend years on a manuscript, but not a hands-on project. We've all got our gifts. Acceptance is part of maturity. Ha.

Here's just a few of the things I learned during Professional Home Improvement Week.

1) Holes in the drywall. Professionals can patch walls and have them not look like wadded up tissue paper.

2) Strange wires that go nowhere. Professionals know how to cut them and not electrocute themselves or burn the house down.

3) Floors that are not level and would cause the new laminate flooring to crack. I would not have known that would be a problem, would not have known how to even measure it, and certainly would not have known how to fix it. Professionals mix things in big buckets, pour them onto floors and whistle. They have this big metal thing called a level that they place on the floor to check. Hmm.

4) Water damage to the bathroom ceiling from a roof leak three years ago. See # 1.

5) Masking and edging when painting. It's one thing to paint a wall a solid color. It's another thing to edge it. I lose patience. Good is good enough. I get tired, frustrated, and usually have the wrong kind of paint. Professionals know how to edge. They know what kind of paint to buy. They are not deterred.

6) Drywall that has come away from the stairs leaving gaps in the wall that the carpet won't fill. See #1.

7) Quartz crystals growing in my concrete floor in the kitchen. Did you know that quartz grows? Did you know that if quartz is in cement (it's not supposed to be) it will, over time, grow and crack your floor. Professionals know this, and are not fazed. They dig it out, sand it down, fill it in and finish laying your floor while you watch television. And oh yeah, they whistle.

8) Ladders. Simple. Professionals have the right ladders. And they're not afraid to step on them.

9) Fretsaws. Circle saws. Scary power saws on tables that make sparks when they cut through your floors. Yep. Pros have these. They even have the goggles.

10) Math. OK, I could probably have learned how to do the math at one point, but my math-window has closed. Pros. They can do math. And guess what. When you're calculating gallons of paint and how to cut the laminate so it all gets used and fits in the house, you're using math. And it matters.

11) Wallpaper from many decades ago that has apparently woven itself into the drywall. This delightfully patterned wallpaper was located behind a bathroom mirror we took down so we can put up new vanities when they're done. There may not be an app for this, but there's a chemical for it, and professionals have it.

12) "Hey, Laraine!" shouts the painter. "Come look at this." Never. Ever. What. You. Want. To. Hear. "For some reason, you don't actually have a wall here. Just a few pieces of cardboard." We're looking at the 'wall' where the awful paneling used to be. "You want we should make this a wall?"

Yes, you beautiful beautiful people. I want we should make this a wall.

Professionals.
Priceless.

Home Remodeling Part 1: In which Laraine realizes that foundation trumps accessories

House-Falling-Apart-Kitteh Dreams of New Colors

Before I moved from Phoenix, I had new ceramic tile and carpet put in my house. I only got to enjoy them a year before I sold the house and moved to Prescott, and while I haven't missed a single thing about Phoenix, I have missed my floors.

I've lived in my townhome here for seven years now, on carpet that I am sure was original (1981), with light tan paneling (ugh) in the living room and neon yellow vinyl in the bathrooms that I have kept covered with decorative accessory rugs because I can't bear its neon-ness. I have lived with non-functioning baseboard heaters, a doorbell that is falling off the wall (again circa 1981), and a thermostat for the non-functioning baseboard heaters that, upon removal, was apparently merely decorative. Perhaps I missed the fad of decorative thermostats. Maybe it was from the same time the tan paneling apparently worked. The baseboards for the paneling, by the way, turned out to be styrofoam coated with tan paper. Yep.

I have spent a lot of time this summer in two of the greatest cities: Vancouver and New York. (San Francisco - I'm coming soon! I promise!) I can't get enough of cities. I love the neon and the trains and the people and the languages and the ability to have octopus at 2 am (not that I've availed myself of that, but I know people who have, and just being somewhere that is possible is enough). I love the dreams of a city. The sky shadowed by buildings. A life as vibrant under the ground as above the ground. It's harder for me to live in a small town, especially in the desert where the sky is so freakin' big and the trees are so freakin' short, but there are good things here too, not the least of which is an international airport only 90 miles away and the very slim chance of hurricanes or volcanic eruptions.

I will be 43 in a few weeks. There are things I hope to not ever have to do again. I don't want to work a half-dozen jobs to make $20 grand a year. I don't want to commute for hours every day to a job. I don't want to be in a cubicle from 8 - 5. I don't want to have to grant-grab and sell myself at every turn to teach workshops that pay in T-shirts and bottled water and sweet thank-you notes from haggard bookstore owners. Borders is closing and liquidating everything by September. The avenues through which I sell my books are coming apart at the foundation. There are transitions happening everywhere. Things are falling apart so new things can be built. It's exciting. Unsettling.

I can't pretend that 43 isn't the middle of my life (if it's not already past that). I can't pretend that I have not made choices that have opened some doors while closing others. As I re-examine my life, I keep returning to two things: writing and freedom. I feel good about my writing since moving to Prescott, and I feel even better about my freedom since moving here. My job provides the most freedom I can imagine. Yes, we have to do things. Yes, we have to show up at certain times. But we're not chained to the desk, and, dare I say, summer and winter breaks make up for just about anything the semester can throw at us. The college went through a huge transition last semester and next year will be full of challenges trying to implement the changes. I will be on sabbatical for the second half of the coming year, focusing on deepening my own work. My foundation. What other job lets you do that and keep your health insurance? I have several books I'm working on, and an exciting partnership with my friend Cain Carroll to teach together and write a book in the coming year. (More details soon!)

So I decided I have to invest in my structural roots. Today is Day 2 of the home remodeling project. It's really more of a face lift. No walls are moving around. No plumbing coming out of the walls. But it's a big deal, and as I took apart my house so it can be reassembled, I could see into every corner. Every baseboard. Every hole in the drywall that needs to be patched. I can put my eye up to the gaping hole in the wall where the doorbell was and see inside the walls. How cool is that? I can stand on the actual concrete foundation and watch it being turbo-cleaned and prepped for the flooring. Today, they have to fix the floor. It is not level, so the floor won't float. There's some magic thing they can do to level it out. (Yes, mom, another instance where math matters.) Tomorrow, they'll lay the oak laminate and finish the carpet and the bathroom vinyl. Then, the painters come and replace the baseboards, take down the tan paneling, patch the gaping holes, sand the walls and paint them green (and other colors). The cabinet doors and drawers come out to be sanded and repainted. The hood over the stove will suddenly become the color of nickel. Poof! The screen doors will come off and new security doors go on so I can keep the doors open and let more air run through the house. The fluorescent lighting will come down and track lighting go up. (I may be almost 43, but under full-spectrum lighting, I daresay I don't look a day over 39...)

They've stripped my house down to its essence. Its foundation boards peek under the drywall like feet. They are stable and thick. The concrete is cool and solid. The edges square. I know these things now. In a few days, I will be able to walk on new floors. By the end of next week, this will be a different townhome. I am not the person I was when I moved to Prescott. I have made a life here, and even though I need to leave it and go play in the cities of the world, it's important to invest in a solid structure. A place to lay my head that is safe, full of love (and a few cats), and full of enough freedom to keep growing, deepening, and creating. I don't write well when my life is in chaos. I don't write well when I'm worried about income. And I don't write well living in someone else's skin. Phoenix, even with good floors, was never my skin. For the first time in my life, I will have a home that, inside and out, reflects who I have become, and has enough space for who I will be.

I'll post finished pictures when it's done.

PTSD: Post-Traumatic Semester Disorder

My mother tells me a story of a time before my sister was born. I would have been around two, and we were at the playground. I was on the slide, when a boy came along and pushed me off, giving me a bruise. I think my mother tells this story because she thought my response was so unusual.

"You didn't cry. You just asked why someone would do that."

I called her before writing this blog because I wanted to make sure it wasn't a story about my sister, or a story I made up. "No, it happened to you," she said. "Your sister would have pushed back."

She would have. My little sister ruled the school bus. I tried to slip in and out of the bus without anyone noticing me at all.


I remember the name of every bully in my life. That's not healthy, I know, but it's true. The girl who lived down the street from me, whose house was full of puppies, who tormented me on the walk to the bus stop every day in elementary school. In middle school, a group of girls took me on as a personal mission to be mean to. A boy spit on me, on purpose, from the monkey bars. In the classroom, when the teacher would leave, the girls stole my journals, read out loud from them, tossed them across the room.

I never said anything. They were bigger. Stronger. And what would I say? I didn't understand why they did what they were doing. I didn't know how to fight anyone, and I just thought if I became invisible enough, they would go away.


But I stewed, and as I've grown into my own life, I find that bullying is the one thing I can't seem to tolerate -- something I still haven't found the appropriate response to. Students can say or do just about anything, but when they bully me or someone else, I go back to the 5th grade in my body. Back to those girls who scared me so much I couldn't sleep. Back to my father saying, "You've just got to wait them out." My sister who probably would have just punched back.

This semester, I had the perfect storm of students in one of my on-line classes. The personal bullying began from the very first day. Before I'd even logged in on the first day of class, there was a slew of personal attacks about the course, the textbooks, the deadlines. I did what I did in middle school. My heart beat too fast. My stomach hurt. My shoulder screwed itself up into my jaw. Why are they doing this? What did I do that caused this to happen? So I hesitated, which is what bullies wait for, and I couldn't regain footing in the class the entire semester. I lost sleep for fifteen weeks over this class, these people. I'm used to frustrated students, but this was different. I couldn't shake them out of me. I couldn't reframe their posts for them and try and ease them out of their attacks into a more receptive place in the class. I tried for almost ten weeks before I went to my dean and told her I cannot keep responding to these people. I feel like I'm being shot at every time I offer feedback, every time I try and point out a craft concept. I'm not a new teacher. I've been at this almost twenty years. I know my subject matter and I know a great deal about how to work with various types of people, but this time, I was only ten years old.  I felt like I was going to cry all the time, and I experienced the same feelings as I did in the 5th grade every time I checked my work e-mail or logged into that class. I was afraid to log in.

What could I do next time? Why isn't there a clear college policy on on-line behavior? Am I just supposed to feel poked and attacked several times a week just because it's my job? I don't think it's my job to be bullied, and I'm not in the 5th grade, and I am actually the one in the pseudo-power position in this circumstance. I started talking to other professors. What would you do with this? How would you have handled it? What can I do differently?

So I've made a course policy and a video on tone in the academic setting for next semester that probably won't change anything, but made me feel somewhat more empowered. I have some sample responses from other faculty that I can use right away if this happens again. But what I've really learned is that I still feel the shock and the disbelief that I felt in middle school when facing a bully. Did I make the right choice in the 5th grade not to hit back? I don't know. I didn't choose not to hit back out of any noble non-violence ideas. It just seemed stupid. They were bigger. I would lose. They would break my glasses and then I couldn't read.

Tomorrow is the last day of the semester. One particular student was the worst. Student X did not turn in the largest assignment of the semester. S/He had, in spite of being a bully, been earning an A because s/he was a very good writer. When s/he missed the assignment, at first I was thrilled. "Gotcha. Now you're not going to pass. Ha." But every day I waited for the e-mail. The reason it was my fault that s/he missed the deadline. That I have to take the paper. I still was stomach-aching anxious to log in to work.

Today there was a note that was not laced with the caustic tone I'd been reading all semester. The note explained what had happened, asked me if s/he could make up the packet. I don't know if the reason is true. This time in the semester we hear every reason under the sun for why things didn't happen on time. I don't want to read the paper. I want to post grades tomorrow. At first, my response was, "Should have been nicer to me, b---h." But that response, even reframed appropriately for office correspondence, didn't feel right. I actually do believe the reason given in the e-mail. I am in the position of power here. I have a no late work policy. I could have said no. It's too late. Too bad so sad, nanner nanner nanner. I win. It would have been backed up all the way to the top of administration. It's in the syllabus. I could win.

I walked around the building and came back to the computer. I responded that s/he had been earning an A up until that point. I responded that I would not include the points for that paper in the final grade calculation, so the grade will be what had been earned up until that point. I wished him/her a good summer, and I pressed send.

And then I cried a little, and I felt the shaking up in my body. I felt the hand loosen around my heart, and I felt my shoulder release a little. I don't know if that was the right decision. But as soon as I pressed send and felt the tightening shift, I knew it was the decision that was going to allow me to walk away.

Please! Stop asking for my opinion!

Warning: Rant Ahead.

When I was in college, no one asked me for feedback. On anything. On anyone. This was not in the age of dinosaurs. This was in the late 80s. No one asked me if the chairs were comfortable. If the instructor was pleasant and accommodated my unique learning style. If I felt the assignments were fair. If I felt the instructor were qualified. No one asked.

No one should have.

When I was employed in my first "real" job, no one asked me for feedback. On anything. On anyone. How did I like the new restructuring? Do I feel secure? Do I want a blankey?

In the past week, I have been asked for my feedback from the following sources:

Travelocity: Would I please rate my booking experience?
My Dentist: Would I please rate my teeth cleaning experience?
The IT department at my college: Would I please rate my Help Desk Experience?
Every single commerce situation I've had in the past week: Survey on the receipts from: Bookmans, Fry's, CVS, Texaco.
Amazon.com would love to know how I'm enjoying my Kindle. (Ha, ha, I'm not going to tell them!)
YouTube wants to know how I like my channel.
Google Apps wants to know if I'm satisfied with the upgrades.
Yahoo!Mail wants feedback on its Beta Mail program.
My tax accountant: Would I please comment on my experience with my taxes?
My VISA card: How do I like the new allocation of points?
My employer: Would I please provide feedback on my immediate supervisor?
My recent Netflix InstantView: How did I like the movie?
My MFA alma mater: How has my MFA served me?
My MA alma mater: What would I like to see college X doing moving forward?

I'm convinced SurveyMonkey is a sign of the apocalypse. Except I don't think there is an apocalypse (wait: Why has no one asked me my opinion on how likely I think the world is going to end in my lifetime? hmmm... conspiracy theories abound.)

I don't fill out these surveys, no matter how much I love monkeys. And I do love monkeys.

My fabulous Keezel at the Omega Institute in July, 2010

If I have an opinion on something that I think might be somewhat educated and somewhat helpful, I may share that opinion privately with the institution or individual involved. But I rarely do even this because ... um ... my opinion doesn't really matter.

Am I satisfied with my teeth cleaning experience? Well, what were my expectations of that teeth cleaning experience? Were they reasonable or were they what I wanted rather than what I might have needed? Why can't it be enough just to have my teeth cleaned? If the dentist stabs me in the gum with a sharp tool, I promise I'll say something. Otherwise, just please clean my teeth. Were the heavens supposed to crack open? Should I have expected a Hallelujah chorus when she put the bite wings in for the X-rays? Did they serve me wine and cheese? Please. It's the dentist.

How did I like my recent car's tune-up experience? Well, actually, I would have preferred if you'd have used Bay 3 for the work as my car really is sensitive to north-facing windows. I also think the tool boxes should have been in red instead of that sad metal color, and I would have really liked it if my mechanic looked like Johnny Depp. What can I tell you about tuning up a car? Nothing. Because I. Don't. Know. How. To. Tune. Up. A. Car. If the mechanic slashed my tires, poured oil in the gas tank, and drained and forgot to refill the radiator, I promise I'll say something.

It's no wonder our students think their opinion matters above all else. That we are there to serve them slavishly and attend to their every need in the way in which they (at the ripe old age of 17-1/2) believe the class and the material should be delivered. In the past week, I've had to give out surveys to my students for assessment purposes. I hate doing this, but I have to (and then I get to give the school feedback on my assessment plan participation). The school also sends out a general student satisfaction survey this week. This is not training people well for a world that, although it may ask increasingly frequently for their opinion, doesn't really want it. But worse than that, it's training them that their opinion on things about which they are not qualified to have an opinion, matters.

It doesn't help that our college's advertising campaign (which thankfully was terminated this year in a positive spin on the budget cuts) had billboards that said: Yavapai College. We're there for you. Like your dog.

I wish I was kidding on that ad campaign. I'm not using even the slightest bit of hyperbole.

If my professor never comes to class, leers at all the girls, and spends more time on his iPad than talking to us, I promise I'll say something. Other than that -- it's his class. If it doesn't work for me, I can leave. 

Too much idle chatter. Too much idle speech. Too much data collection.

And here's the other thing: I am not entitled to the exact experience I may hope for. If I am in a classroom of thirty people, I am part of a group. There is a group need that outweighs my personal needs. (Gosh, I hate that instructor because she uses the red dry-erase marker. Gosh, I wish he didn't spend so much time explaining polynomials to the 90% of the class who doesn't understand them and instead focused his energies entirely on me. Me-me-me. I-I-I. This is my experience, therefore it must be as I have predetermined it must be -- otherwise it was (fill in the generalization word: stupid, useless, a waste of time, dumb, boring) Stop. Please.

I am qualified to have an opinion on two things: writing and teaching. There is nothing else in my life that I have the education or experience in to offer an intelligent, helpful, opinion. Oh sure, I'm human, so I have opinions on all kinds of things. But they're based on nothing but personal preference, personal fears, personal everything -- so they don't need to be made public.

What does it mean that I "like" a certain item? Not one useful thing. It means I buy chocolate instead of vanilla, but that doesn't mean vanilla is bad or wrong or stupid or misguided. What right have I to keep vanilla from those who love it?

When you feel like you need to share your opinion something, ask yourself the following:


- Is it truthful?
- Is it necessary?
- Is it something that will unify rather than divide?
- Is it kind?


Aim for 4 out of 4 before you press "send".

I am not entitled to enjoy or 'like' or have fun in every experience that makes up my life. Who said that education was supposed to be entertainment? Why am I supposed to enjoy my trip to the OBGYN? I'm just supposed to do it.

Sometimes in life, we're just supposed to do things. Some of them will be hard. Some unpleasant.

Dear Ms. Herring,

We are sorry for your recent loss of (Contact: First Name, Last Name).

Thank you for using Funeral Service X. We strive to provide you everything you need at this very difficult time. To help us serve you and others better, please take a few minutes to fill out this survey about our service.

What could we have done to make your experience with us better?

Bring back Contact: First Name, Last Name.

And stop distilling every experience in my life down to a scale of 1- 5.

My life is bigger than that.